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Neo Touch FAQs

Frequently asked questions about the Yoco Neo Touch.

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If tips are enabled, your customer can choose to add a gratuity before paying. They can select a percentage or enter a custom amount, then tap or insert their card to complete the payment.


No. The charging dock must be plugged in at all times and does not have a battery backup.


You can view sales made on the Neo Touch directly on the device. For a full view of all your business sales across devices, use the Yoco App or the Yoco Portal.


Neo Touch does not use Bluetooth and does not require a phone. It connects via WiFi and is designed for a stable, always-on counter setup.


Yes. You can send digital receipts via SMS or email after each payment, or print receipts if you have a connected Yoco Printer.


The Neo Touch bundle includes the device and a charging stand. Bundle offers may vary depending on availability.