Small business owners know that it can be challenging to deliver excellent customer service while juggling payments and orders, especially during peak hours. According to our merchants, managing multiple orders is one of the biggest pain points they face when striving to deliver exceptional service.

To tackle these challenges and empower you to take your service to the next level, Yoco is introducing two powerful new features to the Yoco Khumo and Khumo Print card machines: Saved Orders and Split Payments.

More than just upgrades, these tools are game changers that give you greater control, accuracy and efficiency over how you collect, handle and organise payments.

Meet the New Features

1. Saved Orders: Record an order now, settle the bill later

You're in a rush, juggling customer orders and taking payments, and trying to keep track of everything. Just then, someone calls in to place an order for pick-up. Next, a regular walks in wanting to put their order on their account.

With the Saved Orders feature, you can quickly ring up an order, save it and continue serving other customers. This means you can record an order without processing the payment immediately, and keep everything organised and running smoothly.

With Saved Orders, you can:

• keep every order organised without scribbled notes or forgotten details

• seamlessly manage multi-step transactions, even during busy shifts

• easily keep track of phone-in orders or customers who want to settle their bill later

• manage accounts or ongoing purchases for loyal customers

• create a smoother, more enjoyable experience for your customers.

2. Split Payments: simplify shared bills

Anyone who’s waited tables knows the chaos of handling a group bill, counting slips, dividing totals and calculating tips, all while keeping a smile. The new Split Payment feature takes the stress out of group payments by allowing customers to easily split the bill across multiple cards and payment methods.

The process is seamless, with no mental maths required. Waiters can see what’s still owed at a glance while effortlessly tracking tips.

With Split Payments, now you can:

• speed up checkouts for group transactions

• spend less time calculating and more time focusing on great service

• offer a better experience for customers sharing costs.

Here's a glimpse into how these features are making an impact, from one of our customers:

“It’s been working wonderfully! The Saved Orders feature has been a huge help when customers place orders over the phone or for delivery. We save the order on our Khumo, drop off the delivery, and get paid on the spot.”

Laura, Manager at Bakeaways, Cape Town

As the first card machines in South Africa to offer these innovative features, the Yoco Khumo and Khumo Print continue to set the standard for payments, streamlined operations and improved accuracy. This means you’re not just saving time, you’re building trust and loyalty with your customers.

Beyond these new features, the Yoco Khumo and Khumo Print help you manage and grow your business with smart reports, seamless payments and efficient stock tracking. From eliminating manual errors to simplifying staff management and enhancing customer service, everything is designed to save time and boost business performance.

Access the new features by enabling the product catalogue tool on your Yoco Khumo or Khumo Print.

Find out how to split payments and save orders on your Khumo and Khumo Print card machines here.