How Sparky’s Keeps Service Fast and Stress-Free with Yoco

INDUSTRY

Food & Beverage

BUSINESS TYPE

Food Truck

How Sparky’s Keeps Service Fast and Stress-Free with Yoco

Sparky’s old point of sale system couldn’t keep up. Day-to-day use was just frustrating: the system froze during busy periods, reports were messy and unhelpful, and they had to keep spare card machines on standby. Unlike Yoco Counter, the setup was complicated and expensive, requiring technicians, cables, and weeks to get it running.

“It was so old school,” says Michael, co-owner. “Every little thing costs more. With our old system, we used to lose money because you wouldn’t know a payment failed.”


How Yoco Counter Helped Sparky’s

When a Yoco sales rep reached out, it came at the right time. Yoco Counter point of sale with the Yoco Printer offered Sparky’s an affordable, simple, and reliable setup.

Now, orders print wirelessly to the kitchen, keeping workflows smooth and reducing mistakes during peak hours. The free reporting on the Yoco App is also clear and straightforward, saving hours of admin each week. And if they ever need help, the Yoco team is available. 

“There were no cables, no clunky hardware. It’s just easy. If I message our rep on WhatsApp, she replies immediately – that kind of support makes all the difference.”

THE RESULTS

The numbers speak for themselves

Today, Sparky’s runs with confidence across multiple locations:

A setup that customers notice

“People walk in and see Yoco. It feels modern, like you’re part of where things are going.” – Michael

Less time on admin

Clear, simple reports make reconciling sales faster and easier.

Smoother service during busy times

Orders go straight to the kitchen, keeping things moving and reducing mistakes.

SNAPSHOT

Quick Facts

In Business

5yrs

Locations

3

Business type

Takeaway - Burgers, chips, and milkshakes

The Setup

Yoco Counter

The central hub for managing sales, tracking performance, and providing a professional checkout experience.

Printer

For instant, clear kitchen order slips, bills, and receipts.

Food & Beverage

Food & Beverage

Food & Beverage

Sparky’s old point of sale system couldn’t keep up. Day-to-day use was just frustrating: the system froze during busy periods, reports were messy and unhelpful, and they had to keep spare card machines on standby.

Food and Beverage

Food and Beverage

Food and Beverage

Finding a simple, affordable point of sale system that can keep up with the pace of festivals and markets. Managing card payments with unreliable signal and shouting orders into the truck, it all added up to mistakes and missed sales.

Food & Beverage

Food & Beverage

Food & Beverage

Before Yoco Counter, mornings at Ollie’s Café were a real test. Between 7 and 9 a.m., up to 50 people would line up, but Ollie never rushed orders because consistency and quality mattered more than speed.

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