Petena Pancakes' Biggest Challenges
Since 1988, Petena Pancakes has been a local favourite in Sabie, Mpumalanga. When the new owners took over, they wanted to keep its warm, community feel – but the old point of sale systems were holding the business back.
The restaurant relied on outdated tools and manual processes that slowed down operations:
A slow, unreliable point of sale setup
Handwritten orders that caused mistakes and had to be re-captured later
No real-time visibility into sales or stock without proper pos software
Frequent order mix-ups between front of house and kitchen
Without a simple point of sale setup, weekly admin piled up fast:
“It took me a week and a half to capture just 27 days of sales.”
The team needed a better point of sale system, something reliable, modern, and fast. A system that could reduce manual work, track performance in real time, and support a busy restaurant team.
How Yoco Helped the Petena Pancakes
Petena Pancakes upgraded to Yoco Counter, a simple point of sale that brings together pos system software, built-in payments, and real-time insights, all in one modern setup.
Their setup now includes:
Yoco Counter: the central hub for running sales, viewing reports, and managing operations using built-in point of sale software
Yoco Khumo: handheld devices that allow waiters to take orders and payments at the table
Yoco Printer: for fast, accurate printing of order slips, bills, and receipts
THE RESULTS
The numbers speak for themselves
Today, Petena Pancakes runs with confidence:
Save time on reporting and admin
8–10 hours saved every week
More tips
20–25% increase in tips thanks to built-in tipping prompts
Steam-line operations
Faster, clearer order flow, reducing kitchen mistakes
A beautiful setup
A sleek, modern point of sale checkout that customers notice and appreciate
SNAPSHOT
Quick Facts
In Business
37 years
Locations
1
Business type
Independent café
The Setup
Yoco Counter
The central hub for managing sales, tracking performance, and providing a professional checkout experience.
