We recently hosted our Inside Yoco Counter webinar, giving entrepreneurs the chance to see Yoco Counter in action and get answers to their biggest questions.

If you missed or want to re-watch it, you can catch the full recording below:

We’ve pulled together some of your questions from the session, on hardware, payments, stock, and reporting, so you can quickly find what matters most. Check them out below.

1. What exactly is Yoco Counter?

Yoco Counter is an all-in-one point of sale (POS) system designed for growing businesses. It combines:

• A sleek countertop device.

• Intuitive built-in Yoco POS software (free, no monthly licence fees).

• A Neo Touch card machine that lets your customers pay at the counter, while you manage everything seamlessly from your Yoco Counter.

Take table payments by adding a Khumo or Khumo Print card machine to your Yoco Counter, which gives your customers the flexibility to pay wherever they are (especially in a sit-down restaurant setup).

Need to print receipts? Simply add a Yoco Printer to your Yoco Counter bundle for a smooth checkout experience.

You can manage sales, payments, stock, and staff seamlessly through your Yoco Counter all under one Yoco login, without juggling multiple systems or hidden costs.

2. What payments can I accept?

With Yoco Counter, you can accept:

• Card payments (Visa & Mastercard).

• Tap-to-pay wallets (Apple, Samsung, Google Pay).

• Payment links that you can send directly to your customers.

• Cash and other payment types, which you can record in the system.

• QR payments are coming soon.

Your Neo Touch comes with a built-in tipping prompt that makes the tipping part of the payment process smooth, booting your tips without ever needing to ask.

3. How does Yoco Counter support cash flow management?

With Yoco Counter, you’re not just managing sales, you’re managing cash flow too. Through the Yoco App, you can:

• Get instant payouts whenever you need cash in hand.

• Schedule fast payouts for the next morning at 8AM, even on weekends and public holidays.

So you can manage your business and your cash flow in the Yoco App.

4. How does Yoco Counter handle stock and reporting?

Stock

Yoco Counter helps you stay on top of stock with:

• item-level tracking,

• bulk uploads,

• sell by unit or weight, and

• automated low-stock alerts.

Coming soon: watch this space for multi-location management, which means you'll be able to split your sales and stock to different business locations, all managed under one Yoco login.

Reporting

You’ll have:

• real-time sales insights,

• VAT & sales tax reporting,

• product performance reporting,

• staff tracking with managed user roles, and

• Xero accounting integration, with Sage and Quickbooks coming soon.

5. Can I customise my product catalogue?

Yes, Yoco Counter gives you flexibility on both your catalogue and selling features:

Product catalogue

• Add product images and icons.

• Create shortcuts to quickly access your top sellers.

• Set up customisable variants and attributes (like coffee cup sizes or t-shirt colours).

Seller features

• Save orders to manage tables and customer tabs.

• Add sales notes to improve communication with the kitchen and for recons.

• Apply discounts easily.

• Send digital receipts, or print them if you add the Yoco Printer.

And soon, you’ll be able to add product modifiers (like extra toppings or variations) to streamline the menu and access more in-depth reporting.

6. What about staff management?

You can create pin-protected staff profiles with specific user permissions. You control who can apply discounts, issue refunds, or access reports, while also keeping sales data tied to individual staff members.

7. How much does it cost?

Yoco Counter is available at a special launch price of R4,999 (down from R5,999).

• Once-off cost or 4x monthly instalments with 0% interest via Payflex

• R49/month connectivity fee for unlimited SIM data

• Free POS software - no contracts, no licence fees

8. How do I get one?

It’s as simple as:

1. Sign up to Yoco.

2. Order your Yoco Counter.

3. Get free delivery anywhere in SA within 3 business days.

9. What support do I get?

You’ll have local support, 7 days a week via phone, email, or WhatsApp. Whether you’re setting up your catalogue, troubleshooting, or scaling your business, our team is here to help.

Ready to power your business with Yoco Counter?

Yoco Counter is built to simplify your sales, stock, and payments, all in one sleek system, without hidden fees or complex setups. It’s designed to help you trade smarter and grow faster.

Order your Yoco Counter here.