eCommerce Specialist

South Africa (Remote)

Yoco is on a mission to help the businesses of tomorrow get started, and get paid – be a part of the team that changes financial services in Africa. Curious. Data-driven. Purposeful. Sound like you? It sounds a lot like us too.
 
We are an African technology company made up of over 200+ team members globally. All with a bias for boldness, and a passion for simple, progressive solutions. We operate as a distributed company with growing global talent hubs, and will accept applications from Africa, Europe, UK and the Middle East.
 

Yoco is looking for an eCommerce specialist to join our growth marketing’s eCommerce squad. As we innovate and develop the way we acquire and onboard small businesses across South Africa and beyond, we seek to continuously improve the customer journey. We are looking for someone with a passion and depth of experience in solving problems and successfully building and continuously improving our ecommerce stores and sign-up flows. Ideally, we imagine you should have a few solid years of product experience, preferably e-commerce or lead generation website product ownership.

ROLE | WHAT YOU WILL BE DOING?
 
Key Responsibilities:
  • Drive the sign-up, ecommerce and conversion optimisation tactics.
  • Help to consolidate our various sales channels and journeys. 
  • Build deep insights and empathy with your customers, identifying problems and opportunities to solve them.
  • Work closely with the engineering and product teams to develop user stories, acceptance criteria and full business benefits, and convey the vision onwards. Collaborate closely with UX, design, data science, developers and external partners.
  • Identify, measure, and validate customer needs and market opportunities quickly and iteratively
 
IDEAL CANDIDATE | WHAT WE ARE LOOKING FOR?
 
Key requirements to perform responsibilities:
  • 3+ years proven experience as a Product or eCommerce Manager or in a similar role
  • Experience with shopify, woCommerce or similar.
  • Experience in product lifecycle management, preferably in ecommerce or lead generation. 
  • Passion for product development with an extraordinary attention to detail
  • Experience working with cross-functional teams
  • Able to identify and implement experiments and AB tests.
  • Experience in using data and metrics in decision making
  • Strong written, visual, and oral communication skills
  • Comfortable engaging with senior stakeholders 
  • Experience within financial services or fintech is beneficial
 
 
 
THE YOCO FORMULA - HOW WE CREATE VALUE 
 
The Yoco formula is a validated approach to work and a set of behaviours that create maximum value for our customers and help us grow.
 
Core Values - Our way of working to create value & grow 
  • Stay Connected
  • Make Space to Explore
  • Keep it Simple
  • Master your Craft
 
Leadership Principles - How we show up, engage & treat each other
  • Get to know each other personally
  • Say what you think and challenge me directly
  • Be courageous and focus forward
  • Don’t let ego get in the way
 
To support this, we have built a role-based organisation where every individual is given the space to focus and develop their innate strengths. Everyone at Yoco has the opportunity to lead a project and become a specialist, enabling flexibility, collaboration and accountability at all levels. You will be working with a diverse, motivated and skilled team who will continuously stretch you as an individual. To learn more about our culture, go to our #YocoLife page or subscribe to our Exposure Gallery
 
Join us on a meaningful journey at Yoco, and help enable our merchants to thrive through Open Commerce!
 
Please note… 
Yoco encourages applicants from diverse backgrounds to apply. Open positions at Yoco are competitive and we often receive high volumes of applicants. If you have not received further updates on your application after three weeks, you’re welcome to request feedback.
 
 
Yoco Card Machines and Online Payments

Quiz Question 1

Want to sell in person, online or both?

In person

Online

Both